cancellation policy

Enrollment


Payment for participation in Kimama camps must be settled in full upon registration by credit card, (in cash or in installments). In exceptional cases, the payment can be made in cash / check / bank transfer. The registration will not be processed until all payment is received and camp registration forms are completed.
Non- Israeli resident campers must pay an additional payment for medical insurance in Israel in the amount of 380 NIS for the Mikhmoret camp, 290 NIS for the Galim camp, and 190 NIS for the Hof camp and the Kimama Van camp. Without the insurance, the campers will not be insured and the responsibility for payment of medical treatment will be completely funded by the parent of the camper. In case the payments required for the camp are not made, the parents will be required to pay additional costs, including legal expenses and attorney's fees.
Camp Kimama cancellation policy in Israel and around the world. 

In any case of cancellation up to one day before the start of the camp either by Kimama or by the customer, the customer will receive a refund of 70% of the camp costs. This refund will be paid to the credit card used for the
original payment, or by bank transfer for any other means of payment. The balance of the amount of 30% of the camp costs will be kept for the customer as a credit for use towards any Kimama camp in the future, for an unlimited time.


If only a deposit has been paid, the amount of the deposit will not be refunded to the customer
and will be kept for them as a credit towards a future camp. Kimama will automatically charge the balance of the payment. In case of cancellation / departure on the day the camp starts and after, for any reason, no refund
will be given.


Kimama reserves the right to cancel the camp in the event of force majeure, war, security reasons, warnings, military tensions and / or military intervention (even if the Home Front Command or similar government bodies in the United States or elsewhere have not issued a restraining order that would affect the operation of the camp. In addition, the company reserves the right to cancel the activities of the camp in the event of an epidemic/pandemic, including COVID-19 and / or instructions from any government body not to conduct activities, or in any other circumstances beyond the control and / or responsibility of the camp management. In the event of closure, as mentioned above, the customer will receive a refund of 70% of the camp
costs.
 
The operation of the camp depends on the minimum number of participants who register in accordance with the discretion of the camp management. The operation of the camp is subject to the approval of the Ministry of Health and the Ministry of Education. The camp management reserves the right to change the location of the camp as needed. Opening a special track or workshop depends on the number of participants.
Any change in camp dates is based on availability.


Registration policies and cancellations for North American customers For Kimama Camps in Israel, Day Camps in Israel and Day Camps in the US Summer 2022 Registration will be by March 31, 2022.


Security deposit
Reservation of space in each of the camps and cycles consists of a deposit of $300 per child.
A full refund of the deposit will be given in any case of cancellation by March 31, 2022.
As of April 1, in any case of cancellation, the deposit will be kept as a credit for future use towards any Kimama camp in Israel or abroad indefinitely.


Remarks
The down payment reserves a space in the camp, however the registration will not be completed until the payment and the registration forms for the camp are completed. Any change in camp dates or specialty tracks are subject to availability. For North American customers, Any request to change a date or specialty tracks will be made in writing and sent to USA@campkimama.org


Payment
The balance of the payment will be automatically charged from the same means of payment between April 1-15, 2022.


Cancellations
Cancellation in your participation in the camp to be able to receive a full refund of the deposit will be until March 31, 2022. Any cancellation made by the customer after April 1 and up to two calendar weeks before the
start of the camp will receive approximately 70% of the amount as a refund and the remaining 30% of the
amount will go to credit for use for each and every Kimama camp in Israel and/or abroad with no time limit.

In the event of cancellation of participation in the camp less than two calendar weeks before the opening day of
the camp, or after the opening of the camp, the customer will be charged the full registration amount determined at the time of registration, and no refund will be granted. Any request to cancel participation in the camp will be made in writing to USA@campkimama.org for North American customers. Kimama reserves the right to cancel the camp in the event of force majeure, war, security reasons, warnings, military tensions and / or military action (even if the Home Front Command or similar government bodies in the United States or elsewhere have not issued a restraining order). In addition, the company reserves the right to cancel the camp in the event of an epidemic/pandemic, including COVID-19 and / or instructions from any government body not to conduct activities, or in any other circumstances beyond the control and / or responsibility of the camp management. In the event of cancellation, the customer will receive a refund of 70% of the amount paid. 

 

The operation of the camp depends on the minimum number of participants who register in accordance with the discretion of camp management. The operation of the camp is subject to the approval of the Ministry of Health and the Ministry of Education. The camp management reserves the right to change the location of the camp as needed. Opening of a special track or workshop depends on the number of participants. Departure from the camp at any stage from the date of opening the camp and for any reason, whether at the initiative of the camp or at the initiative of the customer, no refund will be given.


Day camps

The payment for the day camp including transportation is according to calendar week. Non-arrival at the camp on one of the days for any reason does not provide a refund for the days that were not.

Registration after April 1, 2022


Payment
Upon registration, the customer will be charged the full amount of the camp.

Cancellations
You may cancel your participation in the camp and receive a full refund of the deposit up to
March 31st, 2022.

Any cancellation after April 1st and up to two calendar weeks before the start of the camp and receive approximately 70% of the amount as a refund and 30% of the amount as a credit for use for any Kimama camp in Israel or abroad with no time limit. In the event of cancellation of participation in the camp less than two calendar weeks before the opening day of the camp, or after the opening of the camp, the customer will be charged the full registration amount determined at the time of registration, and there will be no refund. Any request to cancel participation in the camp will be made in writing to USA@campkimama.org for North American customers, or to customers@campkimama.org for customers who do not live in North America.


Remarks
The down payment reserves a space in the camp, however the registration will not be completed until the payment and the registration forms for the camp are completed. Any change in camp dates or specialty tracks are subject to availability. For North American customers, any request to change a date or specialty tracks will be made in writing and sent to USA@campkimama.org. For customers who do not live in North America, any requests must be made in writing and sent to customers@campkimama.org. Non- Israeli resident campers must pay an additional payment for medical insurance in Israel in the amount of 380 NIS for the Mikhmoret camp, 290 NIS for the Galim camp, and 190 NIS for the Hof camp and the Kimama Van camp. Without the insurance, the campers will not be insured and the responsibility for payment of medical treatment will be completely funded by the parent of the camper. In case the payments required for the camp are not made, the parents will be required to pay additional costs including legal expenses and attorney's fees.

Kimama-Beresheet Camp in New Jersey

• A minimum of 2 weeks registration is required; weeks don’t have to be consecutive. Changes can be made based on availability. • Conversion of weeks to Kimama-Bereisheet Israel can be made at no additional cost until June 30th, 2022 (only when also attending at least 2 week in Kimama-Bereisheet NJ). • A $300 deposit per family is required to secure spots and early bird/discounted rates in our online registration system. Deposit will be charged immediately after completing registration; the remaining balance will be deducted monthly based on your choice of payment plan and no later than the beginning of camp. • Full refund is offered for cancellations made before March 31st, 2022. • Adding weeks during the summer is based on availability; Requests must be made by Thursday of the previous week (I.e 4 days before the session starts). • Rates for additional weeks will be determined by the current price at the time of purchase. • Cancellations between April 1st to June 20th, 2022 must be made in writing via email; registration fee ($300) will be transferred as a credit for next year; The remaining balance will be refunded to the customer. • Cancellations made after June 21st are non-refundable but can be used in full as credit for next year. • Starting June 27th and during the summer, cancellations of 1 week or more should be made in writing via email 14 days or more prior to the beginning of weeks being canceled; the remaining balance would be refunded to the customer if the notice was made in time. • $120/week charge will be added to families using our Manhattan or Hoboken shuttle service. • $100/week charge will be added to families using our Bergen County shuttle service.